DATA DELETION REQUEST

At Ubukule, we respect your privacy and your right to control your personal information. If you wish to request the deletion of your account and associated personal data from our systems, we provide a simple and transparent process to facilitate your request.

To initiate a data deletion request, please send an email from the email address associated with your Ubukule account to:

Email: info@ubukule.com

Please include the following information in your request:

• Full Name

• Registered Email Address

• Registered Phone Number

• Reason for Deletion Request (Optional)

Upon receiving your request, our team will verify your identity and review the information provided. Once verification is completed, we will process the deletion request in accordance with our Privacy Policy, applicable laws, regulatory requirements, and legitimate business obligations.

Please note that certain information may be retained where required for:

• Legal and regulatory compliance

• Financial and audit records

• Fraud prevention and security investigations

• Resolution of disputes and enforcement of agreements

Where applicable, retained information will be securely stored and used only for the purposes permitted by law.

You will receive confirmation once your deletion request has been processed.

For any questions regarding account deletion or data privacy, please contact:

Ubukule

Powered by Ultimate Ingenuity Zambia Limited

Email: info@ubukule.com

Phone: +260 775636922

Lusaka, Zambia

Thank you for using Ubukule.