Ubukule Terms and Conditions Effective Date: [Insert Date]

Welcome to Ubukule.com and the Ubukule mobile applications (collectively referred to as “Ubukule,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our platform, services, and related tools.

By using Ubukule, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Purpose of Ubukule Ubukule is a digital platform designed to connect clients with verified service providers in construction, engineering, and related industries. Users can search, list, hire, or offer services directly through the website or mobile app.

2. Eligibility To use Ubukule: - You must be at least 18 years old. - You must provide accurate, truthful, and up-to-date information. - You must comply with all applicable Zambian laws and professional regulations (e.g., EIZ, NCC, ZIA).

3. User Accounts - You must create an account to list or hire services. - You are responsible for maintaining the confidentiality of your login credentials. - Ubukule is not liable for unauthorized access due to your failure to secure your account. - We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Service Listings - Service Providers must provide accurate and lawful service details. - Any false claims, misleading pricing, or unverified credentials may result in account suspension. - Ubukule may verify professionals in partnership with relevant regulatory bodies but does not guarantee their performance or quality.

5. Bookings and Payments - All bookings and payments facilitated through Ubukule must be made using approved payment methods. - Ubukule may charge a service or listing fee as stated on the platform. - Payments are processed securely through third-party providers. - Service providers are responsible for completing services as agreed with clients. Ubukule acts only as an intermediary platform — not as an employer, contractor, or guarantor between clients and providers.

6. User Responsibilities You agree not to: - Use Ubukule for illegal or unethical purposes. - Post false, defamatory, or misleading content. - Copy, modify, or distribute Ubukule content without permission. - Interfere with the platform’s security or functionality.

7. Reviews and Feedback - Users may post reviews based on genuine experiences. - Ubukule reserves the right to remove reviews that are abusive, misleading, or unrelated. - By posting reviews, you grant Ubukule the right to use them for marketing or quality improvement purposes.

8. Intellectual Property - All content, trademarks, logos, and software on Ubukule are the property of Goldlink Services Ltd (the owner of Ubukule). - You may not reproduce, distribute, or use Ubukule’s intellectual property without written consent.

9. Limitation of Liability Ubukule provides a connection platform and does not directly offer or supervise services listed. Therefore, we are not liable for: - Service quality, timelines, or disputes between users. - Damages resulting from using or failing to use the platform. - Loss of data or unauthorized access due to user negligence. Users are encouraged to verify providers and enter formal agreements where necessary.

10. Termination Ubukule may suspend or terminate accounts that: - Violate these Terms - Engage in fraudulent, unsafe, or harmful activity - Misuse the platform or harm other users Users may also delete their accounts anytime by contacting support@ubukule.com.11. Privacy Your use of Ubukule is governed by our Privacy Policy, which explains how we collect, use, and protect your data.

12. Changes to These Terms Ubukule reserves the right to modify or update these Terms at any time. The latest version will be posted on the website with a new effective date. Continued use after updates means you accept the revised Terms.

13. Governing Law These Terms are governed by the laws of Zambia. Any disputes arising from your use of Ubukule shall be resolved in Zambian courts or through arbitration, as appropriate.

14. Contact Us If you have questions or concerns about these Terms, contact us: support@ubukule.com www.ubukule.com Lusaka, Zambia